{"id":7682,"date":"2025-07-22T09:43:06","date_gmt":"2025-07-22T07:43:06","guid":{"rendered":"https:\/\/krakow.piwnespa.com\/predpisy-pre-pivne-kupele\/"},"modified":"2025-11-04T14:38:28","modified_gmt":"2025-11-04T13:38:28","slug":"predpisy-pre-pivne-kupele","status":"publish","type":"page","link":"https:\/\/krakow.piwnespa.com\/sk\/predpisy-pre-pivne-kupele\/","title":{"rendered":"V\u0161eobecn\u00e9 obchodn\u00e9 podmienky Beernarium Beer Spa Krakow"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\">1. v\u0161eobecn\u00e9 ustanovenia<\/h2>\n\n<p>Tento prev\u00e1dzkov\u00fd poriadok ur\u010duje z\u00e1sady organiz\u00e1cie a vyu\u017e\u00edvania slu\u017eieb poskytovan\u00fdch K\u00fape\u013emi Beernarium Piwne, ktor\u00e9 sa nach\u00e1dzaj\u00fa na ulici Floria\u0144ska 13, 31-019 Krakov.<br\/>V tomto prev\u00e1dzkovom poriadku sa pou\u017e\u00edvaj\u00fa tieto defin\u00edcie:<br\/>&#8211; K\u00fapele &#8211; K\u00fapele Beernarium Piwne v Krakove;<br\/>&#8211; Zamestnanci &#8211; osoby zamestnan\u00e9 v K\u00fape\u013eoch Beernarium Piwne;<br\/>&#8211; Hos\u0165 &#8211; fyzick\u00e1 osoba vyu\u017e\u00edvaj\u00faca slu\u017eby K\u00fape\u013eov;<br\/>&#8211; Lie\u010dba &#8211; k\u00fape\u013e, mas\u00e1\u017e, peeling a in\u00e9 slu\u017eby poskytovan\u00e9 K\u00fape\u013emi.<br\/>K\u00fapele s\u00fa otvoren\u00e9 od nedele do \u0161tvrtka od 14:00 do 21:30 a v piatok a v sobotu od 11:00 do 23:00. K\u00fapele si vyhradzuj\u00fa pr\u00e1vo na zmenu otv\u00e1rac\u00edch hod\u00edn a na zatvorenie zariadenia vo vybran\u00fdch d\u0148och.<br\/>Rezerv\u00e1cia alebo vyu\u017e\u00edvanie slu\u017eieb K\u00fape\u013eov znamen\u00e1 s\u00fahlas s t\u00fdmto prev\u00e1dzkov\u00fdm poriadkom a vyhl\u00e1senie Hos\u0165a, \u017ee neexistuj\u00fa \u017eiadne zdravotn\u00e9 kontraindik\u00e1cie na vyu\u017e\u00edvanie slu\u017eieb.<br\/>Deti a ml\u00e1de\u017e do 16 rokov m\u00f4\u017eu vyu\u017e\u00edva\u0165 slu\u017eby len so s\u00fahlasom a v pr\u00edtomnosti rodi\u010da alebo z\u00e1konn\u00e9ho z\u00e1stupcu.  <\/p>\n\n<h2 class=\"wp-block-heading\">2. Rezerv\u00e1cie a platby<\/h2>\n\n<p>Rezerv\u00e1ciu proced\u00far v k\u00fape\u013eoch je mo\u017en\u00e9 vykona\u0165:<br\/>&#8211; prostredn\u00edctvom webovej str\u00e1nky www.krakow.piwnespa.com,<br\/>&#8211; telefonicky na \u010d\u00edsle +48 451 581 552,<br\/>&#8211; e-mailom na adrese krakow@piwnespa.com,<br\/>&#8211; osobne na recepcii k\u00fape\u013eov.<br\/>Potvrdenie rezerv\u00e1cie vy\u017eaduje \u00fahradu 100 % hodnoty objednan\u00fdch slu\u017eieb. Po vykonan\u00ed platby dostane hos\u0165 e-mail s potvrden\u00edm d\u00e1tumu, \u010dasu a miesta poskytnutia slu\u017eby.<br\/>Ak je rezerv\u00e1cia vykonan\u00e1 na inom mieste ako v Beernarium Beer Spa Krakow, K\u00fapele nenes\u00fa zodpovednos\u0165 za nespr\u00e1vne zvolen\u00e9 miesto. V takejto situ\u00e1cii nemus\u00ed by\u0165 proced\u00fara poskytnut\u00e1 a z\u00e1loha nebude vr\u00e1ten\u00e1.<br\/>Zmeny term\u00ednu proced\u00fary je mo\u017en\u00e9 vykona\u0165 do 24 hod\u00edn pred pl\u00e1novan\u00fdm term\u00ednom bez ak\u00fdchko\u013evek dodato\u010dn\u00fdch poplatkov. Nov\u00fd term\u00edn nie je mo\u017en\u00e9 op\u00e4tovne zru\u0161i\u0165. Zmena term\u00ednu menej ako 24 hod\u00edn pred term\u00ednom nie je mo\u017en\u00e1.<br\/>Zru\u0161enie rezerv\u00e1cie opr\u00e1v\u0148uje hos\u0165a na:<br\/>&#8211; vr\u00e1tenie 100 % hodnoty slu\u017eby pri zru\u0161en\u00ed do 7 dn\u00ed pred term\u00ednom o\u0161etrenia,<br\/>&#8211; vr\u00e1tenie 30 % hodnoty pri zru\u0161en\u00ed menej ako 7 dn\u00ed pred term\u00ednom o\u0161etrenia,<br\/>&#8211; nevr\u00e1tenie pe\u0148az\u00ed pri zru\u0161en\u00ed menej ako 24 hod\u00edn pred term\u00ednom.<br\/>Vr\u00e1tenie pe\u0148az\u00ed sa uskuto\u010dn\u00ed do 14 dn\u00ed od ozn\u00e1menia o zru\u0161en\u00ed term\u00ednu.<br\/>Hos\u0165 je povinn\u00fd ozn\u00e1mi\u0165 kone\u010dn\u00fd po\u010det \u00fa\u010dastn\u00edkov najnesk\u00f4r 5 dn\u00ed pred term\u00ednom n\u00e1v\u0161tevy. V pr\u00edpade ni\u017e\u0161ieho po\u010dtu Host\u00ed v de\u0148 v\u00fdkonu zost\u00e1va poplatok \u00fa\u010dtovan\u00fd pod\u013ea p\u00f4vodne nahl\u00e1sen\u00e9ho po\u010dtu \u00fa\u010dastn\u00edkov a d\u013a\u017eka trvania proced\u00fary sa nemen\u00ed.<br\/>Dar\u010dekov\u00e9 pouk\u00e1\u017eky je mo\u017en\u00e9 zak\u00fapi\u0165 prostredn\u00edctvom webovej str\u00e1nky alebo na recepcii K\u00fape\u013eov. Platnos\u0165 poukazov je 12 mesiacov od d\u00e1tumu zak\u00fapenia, ak nie je v ponuke uveden\u00e9 inak. Zak\u00fapenie poukazu znamen\u00e1 s\u00fahlas s pravidlami poukazov, ktor\u00e9 s\u00fa k dispoz\u00edcii na webovej str\u00e1nke k\u00fape\u013eov.<br\/>K\u00fapele vystavuj\u00fa fakt\u00fary za poskytnut\u00e9 slu\u017eby &#8211; informujte sa o tom na recepcii.<br\/>V pr\u00edpade, \u017ee nie je vopred objednan\u00fd, m\u00f4\u017ee hos\u0165 vyu\u017ei\u0165 len slu\u017eby s vo\u013en\u00fdmi miestami.       <\/p>\n\n<h2 class=\"wp-block-heading\">3 Pravidl\u00e1 pou\u017e\u00edvania k\u00fape\u013en\u00fdch slu\u017eieb<\/h2>\n\n<p>Na napl\u00e1novan\u00fa proced\u00faru je potrebn\u00e9 pr\u00eds\u0165 v\u010das &#8211; odpor\u00fa\u010da sa pr\u00eds\u0165 o 10-15 min\u00fat sk\u00f4r. V pr\u00edpade me\u0161kania si k\u00fapele vyhradzuj\u00fa pr\u00e1vo skr\u00e1ti\u0165 trvanie proced\u00fary bez zn\u00ed\u017eenia ceny.<br\/>Je povinn\u00e9 prezliec\u0165 si obuv do jednorazov\u00fdch pap\u00fa\u010d a prezliec\u0165 sa do poskytnut\u00fdch doplnkov.<br\/>Video a zvukov\u00e9 nahr\u00e1vanie je povolen\u00e9 len so s\u00fahlasom person\u00e1lu k\u00fape\u013eov.<br\/>Odpor\u00fa\u010da sa, aby si hostia do k\u00fape\u013eov nenosili \u0161perky ani cennosti. K\u00fapele nezodpovedaj\u00fa za ich stratu.<br\/>Osoby pod vplyvom alkoholu, omamn\u00fdch l\u00e1tok, s otvoren\u00fdmi ranami, z\u00e1palmi ko\u017ee alebo ohrozuj\u00face ostatn\u00fdch Host\u00ed alebo Person\u00e1l nebud\u00fa do K\u00fape\u013eov vpusten\u00e9.<br\/>K\u00fapele s\u00fa priestorom ticha a oddychu. Hostia s\u00fa povinn\u00ed zachov\u00e1va\u0165 ticho a zdr\u017ea\u0165 sa hlasn\u00fdch rozhovorov. Person\u00e1l m\u00e1 pr\u00e1vo po\u017eiada\u0165 ru\u0161iv\u00e9 osoby, aby odi\u0161li bez n\u00e1hrady.<br\/>Konzum\u00e1cia n\u00e1pojov je povolen\u00e1 len vo vyhraden\u00fdch priestoroch. Je zak\u00e1zan\u00e9 nosi\u0165 n\u00e1poje mimo t\u00fdchto priestorov.<br\/>Hostia s\u00fa povinn\u00ed pred ka\u017edou proced\u00farou vyplni\u0165 zdravotn\u00fd dotazn\u00edk.     <\/p>\n\n<h2 class=\"wp-block-heading\">4 Bezpe\u010dnos\u0165 a kontraindik\u00e1cie<\/h2>\n\n<p>V k\u00fape\u013eoch je zak\u00e1zan\u00e9:<br\/>&#8211; faj\u010di\u0165,<br\/>&#8211; vn\u00e1\u0161a\u0165 a konzumova\u0165 vlastn\u00e9 jedlo a n\u00e1poje,<br\/>&#8211; u\u017e\u00edva\u0165 drogy a in\u00e9 omamn\u00e9 l\u00e1tky,<br\/>&#8211; vn\u00e1\u0161a\u0165 dom\u00e1ce zvierat\u00e1.<br\/>Kontraindik\u00e1cie pre k\u00fape\u013en\u00e9 slu\u017eby zah\u0155\u0148aj\u00fa okrem in\u00e9ho: epilepsiu, rakovinu, v\u00edrusov\u00e9 infekcie s hor\u00fa\u010dkou, kardiostimul\u00e1tor, otvoren\u00e9 rany alebo zranenia.<br\/>Hostia s\u00fa finan\u010dne zodpovedn\u00ed za ak\u00e9ko\u013evek \u0161kody alebo zni\u010denie, ktor\u00e9 sp\u00f4sobia oni sami alebo osoby, za ktor\u00e9 s\u00fa zodpovedn\u00ed.<br\/>Ak s\u00fa izby zanechan\u00e9 v stave, ktor\u00fd si vy\u017eaduje nad\u0161tandardn\u00e9 upratovanie, K\u00fapele maj\u00fa pr\u00e1vo \u00fa\u010dtova\u0165 dodato\u010dn\u00fd poplatok 200 z\u0142 za osobu person\u00e1lu.<br\/>K\u00fape\u013en\u00e9 vane m\u00f4\u017eu pou\u017e\u00edva\u0165 maxim\u00e1lne dve osoby. Do van\u00ed je zak\u00e1zan\u00e9 sk\u00e1ka\u0165. \u010eal\u0161ia va\u0148a na k\u00fapanie m\u00f4\u017ee by\u0165 k dispoz\u00edcii po predch\u00e1dzaj\u00facom ozn\u00e1men\u00ed a za pr\u00edplatok.  <\/p>\n\n<h2 class=\"wp-block-heading\">5 Zodpovednos\u0165 a s\u0165a\u017enosti<\/h2>\n\n<p>Pivn\u00e9 k\u00fapele nezodpovedaj\u00fa za predmety ponechan\u00e9 mimo uzamknut\u00fdch skriniek ani za preru\u0161enie slu\u017eieb z nez\u00e1visl\u00fdch d\u00f4vodov, ako s\u00fa poruchy alebo vy\u0161\u0161ia moc.<br\/>Reklam\u00e1cie t\u00fdkaj\u00face sa slu\u017eieb je potrebn\u00e9 poda\u0165 osobne na recepcii k\u00fape\u013eov alebo e-mailom na krakow@piwnespa.com do 7 dn\u00ed od poskytnutia slu\u017eby. S\u0165a\u017enosti sa vybavuj\u00fa do 14 pracovn\u00fdch dn\u00ed odo d\u0148a ozn\u00e1menia.<br\/>Osobn\u00e9 \u00fadaje host\u00ed sa sprac\u00favaj\u00fa len na \u00fa\u010dely poskytovania slu\u017eieb v s\u00falade s ustanoveniami RODO. <\/p>\n\n<h2 class=\"wp-block-heading\">6 Z\u00e1vere\u010dn\u00e9 ustanovenia<\/h2>\n\n<p>Beernarium Beer Spa si vyhradzuje pr\u00e1vo na zmenu a doplnenie t\u00fdchto podmienok.<br\/>Aktu\u00e1lne znenie podmienok je k dispoz\u00edcii na recepcii k\u00fape\u013eov a na webovej str\u00e1nke www.krakow.piwnespa.com.<br\/><br\/><\/p>\n","protected":false},"excerpt":{"rendered":"<p>1. v\u0161eobecn\u00e9 ustanovenia Tento prev\u00e1dzkov\u00fd poriadok ur\u010duje z\u00e1sady organiz\u00e1cie a vyu\u017e\u00edvania slu\u017eieb poskytovan\u00fdch K\u00fape\u013emi Beernarium Piwne, ktor\u00e9 sa nach\u00e1dzaj\u00fa na ulici Floria\u0144ska 13, 31-019 Krakov.V tomto prev\u00e1dzkovom poriadku sa pou\u017e\u00edvaj\u00fa tieto defin\u00edcie:&#8211; K\u00fapele &#8211; K\u00fapele Beernarium Piwne v Krakove;&#8211; Zamestnanci &#8211; osoby zamestnan\u00e9 v K\u00fape\u013eoch Beernarium Piwne;&#8211; Hos\u0165 &#8211; fyzick\u00e1 osoba vyu\u017e\u00edvaj\u00faca slu\u017eby K\u00fape\u013eov;&#8211; Lie\u010dba [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":7657,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-7682","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/krakow.piwnespa.com\/sk\/wp-json\/wp\/v2\/pages\/7682","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/krakow.piwnespa.com\/sk\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/krakow.piwnespa.com\/sk\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/krakow.piwnespa.com\/sk\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/krakow.piwnespa.com\/sk\/wp-json\/wp\/v2\/comments?post=7682"}],"version-history":[{"count":3,"href":"https:\/\/krakow.piwnespa.com\/sk\/wp-json\/wp\/v2\/pages\/7682\/revisions"}],"predecessor-version":[{"id":16162,"href":"https:\/\/krakow.piwnespa.com\/sk\/wp-json\/wp\/v2\/pages\/7682\/revisions\/16162"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/krakow.piwnespa.com\/sk\/wp-json\/wp\/v2\/media\/7657"}],"wp:attachment":[{"href":"https:\/\/krakow.piwnespa.com\/sk\/wp-json\/wp\/v2\/media?parent=7682"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}